Welcome all gift-givers to your perfectly perfect gift.
If you’d like to purchase somebody a set of undies and are unsure of their measurements, then this is just what you need. A gift card will be emailed to you with a unique code, which is redeemable at checkout.
The gift card can be redeemed against any goods and products in the Lucky Sew and Sew shop. Undies, pins, accessories...you get the idea.
The gift card can be used against an order of a higher value - a second payment method will be requested for the remaining balance.
Gift card codes expire in 6 months from date of purchase.
(We also have Gift Vouchers available which make a great gift - they are a physical card which we ship to you, ready for you to present to your recipient. You can find them here: https://luckysewandsew.co.uk/products/gift-voucher-choose-the-value-certificate-present-christmas-breastfeeding-mama-mum?variant=30221014204496 )
Each order will arrive wrapped in acid-free, untreated, natural tissue paper, inside a hand-stamped kraft paper mailer. Our mailers are made from 100% recycled materials and are 100% recyclable. We like to make sure our practices and products are as sustainable and low impact as possible. We're happy to have made our packaging as earth-friendly as possible and to have brought our packaging in line with our values.
Items are posted from Spain via Correos.
Our standard shipping option does not include tracking.
If you would like to include tracking on your parcel, please select the tracked shipping upgrade at checkout and the tracking details will be provided to you upon shipment.
We cannot be held responsible for any items lost in the mail. If in doubt, please select the tracked shipping option at checkout.
Occasionally items can be delayed at customs and will take a little longer to arrive than usual. Please be patient with the post.
Any international import taxes or duties due on your parcel are to be paid by the customer and are calculated by your local customs office.
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Due to the nature of our garments (intimate apparel) and the fact that they are custom made, we do not accept returns or offer refunds.
However, if there is an issue with your order when it arrives, for instance if the fit isn't perfect, please contact us and we will endeavour to amend the items or will remake your order to ensure a perfectly fitting garment. You should contact us within 5 days of receiving your order, and you will need to return any items which are being amended or remade within 7 days. We are not responsible for return shipping costs. We will ask you to double check your measurements. If any fit issues are due to incorrect measurements being supplied to us, you will not be eligible for any amendments or remakes.
